Pricing for eBay sellers
Start on the Free plan with the buyer blacklist, the Companion extension and 4 AI listings, 7 buyer replies and 7 feedback replies a week. Paid plans start at $9.95 a month, and every one starts with 14 days free, Basic and Pro without a card.
100
Pro fits · $59.95$50 / month. Covers up to 300 AI listings a month. See Pro
Free
Check buyers and try the AI on a few listings a week.
$0 forever
No card needed
12 AI credits a week
4 AI listings, back every Monday
- Community Blacklist and the Companion extension
- 4 AI listings, 7 buyer replies and 7 feedback replies a week
- AI Feedback Autoreply, 7 a week
- Auto-Relist: 1 plan, weekly
Basic
A store listing a few items every weekday.
$9.95 / month
Billed monthly
$8.33 / month
Save 16% Billed yearly
220 AI credits a month
For example 40 AI listings and 100 photo edits
- Everything in Free
- Auto-Relist: up to 10 plans, 200 relists a day
- Unlimited AI feedback replies
- AI Reply button for buyer messages
Pro
A store that lets the AI answer buyers and list every day.
$59.95 / month
Billed monthly
$50 / month
Save 16% Billed yearly
900 AI credits a month
For example 200 AI listings and 300 photo edits
- Everything in Basic
- Your brand kit on every photo
- Automatic AI replies to buyer messages
- Unlimited auto-relists
Enterprise
A high-volume store, and appliance parts sellers.
$599.95 / month
Billed monthly
$500 / month
Save 16% Billed yearly
4,500 AI credits a month
For example 1,000 AI listings and 1,500 photo edits
- Everything in Pro
- Appliance Parts Locator
- One Parts Locator guest included, $99.95 a month for each more
Prices in US dollars. Cancel any time from Billing; the plan runs to the end of the period you paid for.
What the AI credits buy
Every paid plan includes AI credits each month. Spend them on listings, on photo edits, or both. Replies to buyers and feedback cost no credits.
Every plan, feature by feature
What each plan includes, and how much of it.
| Feature | Free | Basic | Pro | Enterprise |
|---|---|---|---|---|
| Protection | ||||
| Community Blacklist and buyer reports | Included | Included | Included | Included |
| SafeBay Companion Chrome extension | Included | Included | Included | Included |
| SMS alerts for risky orders | Not included | Not included | Included | Included |
| AI | ||||
| AI credits | 12 a week | 220 a month | 900 a month | 4,500 a month |
| Photo edits (background removal) | Not included | Included | Included | Included |
| Photo Studio brand kit on listing photos | Not included | Not included | Included | Included |
| AI replies to buyer messages | 7 a week | Unlimited | Unlimited | Unlimited |
| Automatic AI replies and thank-you messages | Not included | Not included | Included | Included |
| AI feedback replies | 7 a week | Unlimited | Unlimited | Unlimited |
| AI-drafted buyer reports | 5 a week | Unlimited | Unlimited | Unlimited |
| More credits: packs and pay-as-you-go | Not included | Included | Included | Included |
| Store | ||||
| Auto-Relist | 1 plan, weekly | 10 plans, 200 relists a day | Unlimited | Unlimited |
| Orders Statistics and Listings History | Included | Included | Included | Included |
| SafeBay TV board | Included | Included | Included | Included |
| TV board AI: ticker and evening brief | Not included | Included | Included | Included |
| RivalRadar: sellers near your zip code | Not included | Not included | Included | Included |
| Appliance Parts Locator | Not included | Not included | Not included | Included |
An AI listing costs 3 credits and a photo edit 1. Pro's 900 credits cover, for example, 200 listings and 300 photo edits. How SafeBay compares with other tools
Billing questions
Trials, credits and changing plans. The full FAQ covers the rest.
Read the full FAQHow does the 14-day trial work?
Basic and Pro start with 14 days free and no card: the plan is yours at once, and when the trial ends you pick a way to pay to keep it, or your account goes back to Free. Nothing is charged by surprise. Enterprise starts with 14 days free on a card, charged when the trial ends unless you cancel before. There is one trial per account and per eBay store.
What is an AI credit?
The heavy AI work is paid for in credits: an AI listing costs 3 credits (writing, checking and the photo check of that listing are all included), and a photo edit, one background removal, costs 1. Replies to buyers and feedback, report drafts and the TV board use no credits on a paid plan. The Free plan has weekly counts instead: 4 AI listings, 7 buyer replies and 7 feedback replies a week.
What happens when the credits run out?
On a paid plan you can buy more: 200 credits for $7.95, 1,000 credits for $29.95 or 5,000 credits for $119.95, by card or from your SafeBay wallet, or switch on pay-as-you-go, which takes 5¢ a credit from your wallet up to a limit you set for each billing period. A plan's own credits renew each billing period and do not roll over; credits you buy never expire. On the Free plan the weekly counts come back every Monday, and Free cannot buy credits.
Can I change or cancel my plan?
Yes, from Billing in your account. An upgrade starts at once, with the new plan's credits. A move to a smaller plan starts when the period you already paid for ends. Cancelling keeps your plan until the end of that period, then the account moves to the Free plan.
Is yearly billing cheaper?
Yes, 16% or more on every paid plan. Billed yearly, Basic works out to $8.33 a month instead of $9.95, Pro to $50 instead of $59.95, and Enterprise to $500 instead of $599.95. The AI credits are the same each month either way.
Try any paid plan for 14 days
Try Basic or Pro with no card. When the trial ends, pay to keep it or stay on Free as long as you like.