Pricing for eBay sellers

Start on the Free plan with the buyer blacklist, the Companion extension and 4 AI listings, 7 buyer replies and 7 feedback replies a week. Paid plans start at $9.95 a month, and every one starts with 14 days free, Basic and Pro without a card.

100

Pro fits · $59.95 / month. Covers up to 300 AI listings a month. See Pro

Prices in US dollars. Cancel any time from Billing; the plan runs to the end of the period you paid for.

What the AI credits buy

Every paid plan includes AI credits each month. Spend them on listings, on photo edits, or both. Replies to buyers and feedback cost no credits.

An AI listing
3 credits
Title, item specifics, description and the photo check
A photo edit
1 credit
Background removal on a paid plan
Need more?
$7.95
for 200 credits, or 5¢ each as you go

Every plan, feature by feature

What each plan includes, and how much of it.

Feature Free Basic Pro Enterprise
Protection
Community Blacklist and buyer reports Included Included Included Included
SafeBay Companion Chrome extension Included Included Included Included
SMS alerts for risky orders Not included Not included Included Included
AI
AI credits 12 a week 220 a month 900 a month 4,500 a month
Photo edits (background removal) Not included Included Included Included
Photo Studio brand kit on listing photos Not included Not included Included Included
AI replies to buyer messages 7 a week Unlimited Unlimited Unlimited
Automatic AI replies and thank-you messages Not included Not included Included Included
AI feedback replies 7 a week Unlimited Unlimited Unlimited
AI-drafted buyer reports 5 a week Unlimited Unlimited Unlimited
More credits: packs and pay-as-you-go Not included Included Included Included
Store
Auto-Relist 1 plan, weekly 10 plans, 200 relists a day Unlimited Unlimited
Orders Statistics and Listings History Included Included Included Included
SafeBay TV board Included Included Included Included
TV board AI: ticker and evening brief Not included Included Included Included
RivalRadar: sellers near your zip code Not included Not included Included Included
Appliance Parts Locator Not included Not included Not included Included

An AI listing costs 3 credits and a photo edit 1. Pro's 900 credits cover, for example, 200 listings and 300 photo edits. How SafeBay compares with other tools

Billing questions

Trials, credits and changing plans. The full FAQ covers the rest.

Read the full FAQ

How does the 14-day trial work?

Basic and Pro start with 14 days free and no card: the plan is yours at once, and when the trial ends you pick a way to pay to keep it, or your account goes back to Free. Nothing is charged by surprise. Enterprise starts with 14 days free on a card, charged when the trial ends unless you cancel before. There is one trial per account and per eBay store.

What is an AI credit?

The heavy AI work is paid for in credits: an AI listing costs 3 credits (writing, checking and the photo check of that listing are all included), and a photo edit, one background removal, costs 1. Replies to buyers and feedback, report drafts and the TV board use no credits on a paid plan. The Free plan has weekly counts instead: 4 AI listings, 7 buyer replies and 7 feedback replies a week.

What happens when the credits run out?

On a paid plan you can buy more: 200 credits for $7.95, 1,000 credits for $29.95 or 5,000 credits for $119.95, by card or from your SafeBay wallet, or switch on pay-as-you-go, which takes 5¢ a credit from your wallet up to a limit you set for each billing period. A plan's own credits renew each billing period and do not roll over; credits you buy never expire. On the Free plan the weekly counts come back every Monday, and Free cannot buy credits.

Can I change or cancel my plan?

Yes, from Billing in your account. An upgrade starts at once, with the new plan's credits. A move to a smaller plan starts when the period you already paid for ends. Cancelling keeps your plan until the end of that period, then the account moves to the Free plan.

Is yearly billing cheaper?

Yes, 16% or more on every paid plan. Billed yearly, Basic works out to $8.33 a month instead of $9.95, Pro to $50 instead of $59.95, and Enterprise to $500 instead of $599.95. The AI credits are the same each month either way.

Try any paid plan for 14 days

Try Basic or Pro with no card. When the trial ends, pay to keep it or stay on Free as long as you like.