Strong evidence of fraudulent part switching: buyer returned a non-branded part claiming it was defective, when seller's parts are logo-marked, and buyer refused replacement which would expose the fraud.
Report details
Buyer initiated return for defective item (broken latch). Buyer did provide pictures with their broken bracket - without our logo. All our parts are logo-marked. Seller accused buyer of switching parts and as an evidence - buyer doesn't want a replacement. Currently we are the only seller who sells this part. So this is definitely a part switch.
Contact info
- Name
- S***** D.
- 44f*****************@members.ebay.com
- Phone
- +1********78
- Address
- ** ** *, SC 29***
Reported issues
Evidence images (3)