This appears to be a single incident where the buyer selected an incorrect return reason to avoid paying return shipping, which is a minor policy violation rather than a serious pattern of abuse.
Report details
Buyer was clearly informed prior to purchase that compatibility of the dish rack could not be confirmed. Despite this, the buyer requested shipment. The item received matches the listing exactly. The return reason “Doesn’t match description or photos” is incorrect — the issue is incompatibility due to buyer’s own selection. This reason was chosen to shift return shipping costs.
Contact info
- Name
- C**** R.
- 452*****************@members.ebay.com
- Phone
- +1********93
- Address
- ** ** *, NY 14***