Data erasure request

If a report about you on SafeBay is inaccurate, or you want data held about you removed, ask here. This is your right of access, rectification and erasure under GDPR Articles 15 to 17 and your right to deletion under CCPA §1798.105.

How it works

You submit this request

With proof that the eBay account is yours and the evidence for your case.
The reporting seller is notified

They have 14 days to answer with more evidence or to withdraw the report.
A decision, or automatic removal

No answer in 14 days removes the report. Otherwise SafeBay reviews both sides and emails you the outcome.

You will need

Your legal name, as on a government ID. You sign the request with it.
A screenshot showing you own the eBay account named in the report.
Up to 10 screenshots that support your case: delivery confirmations, messages, order details, tracking.

Not sure whether you have been reported? Check your status first. Your request is shared with the reporting seller; your email address is not.

Who you are

Legal name

As it appears on your government ID

eBay username

The account named in the report

Email address

Status updates and the decision go to this address

Proof that the account is yours

A screenshot of your eBay "My Account" or "Account Settings" page that shows your username. Address and payment details can be blacked out.

Screenshot

JPEG, PNG or WebP, up to 5 MB

Your case Explanation

Include transaction IDs, dates and any context that supports your case 0/5,000

Supporting screenshots

0/10 files selected · JPEG, PNG or WebP, up to 5 MB each

Security check

I confirm that I am the individual referenced in this report and that the information provided here is accurate. I understand that this request will be shared with the reporting party.

Cancel