SafeBay Companion

Chrome Extension Privacy Policy

Privacy-First Promise

SafeBay Companion operates with ZERO data collection, ZERO tracking, and ZERO servers. Your eBay business data never leaves your browser.

What This Extension Does

SafeBay Companion is a Chrome extension that helps eBay sellers monitor their business activities by:

Displaying real-time counts of orders, listings, messages, and returns
Providing browser notifications with sound alerts for new orders and messages
Offering quick access to eBay's blocked buyers management
Creating convenient shortcuts to important eBay seller pages
Scanning eBay pages for blacklisted buyers and displaying warnings
Enabling automatic blacklist synchronization with SafeBay web platform

How We Access Your Data

Method

SafeBay Companion reads publicly accessible eBay web pages that you're already logged into, using the same permissions your browser has when you visit eBay normally.

Scope

Only eBay seller dashboard pages (orders, listings, messages, returns, blocked buyers) that you can access through your eBay account.

Frequency

Automatic checks every 1 minute for messages, every 20 minutes for other data, only when the extension is active.

Data Storage & Processing

Local browser storage only:

Data	Purpose
Order counts	Temporarily cached to detect changes and show notifications
Message counts	Stored briefly to identify new messages
Blocked buyers list	Cached locally for quick access and copying
User preferences	Notification settings and refresh intervals
Timestamps	Last update times to optimize checking frequency
OAuth tokens	Secure authentication tokens for SafeBay platform (encrypted by Chrome)

All data is stored exclusively in your browser using Chrome's secure storage API. It never leaves your computer, is not accessible to other websites, and is automatically cleared when you uninstall the extension.

Network Activity

eBay and SafeBay communications only:

Communicates with eBay.com domains (*.ebay.com, *.ebay.ca) for data reading
Communicates with safebay.store for OAuth and blacklist sync (only when user explicitly connects)
Uses standard HTTPS requests identical to normal web browsing
No data is sent to external servers, analytics services, or third parties
No tracking pixels, cookies, or identifiers are created

Permissions Explanation

Permission	Why it's needed
identity	OAuth authentication with SafeBay web platform
storage	Save preferences and cache data locally
alarms	Schedule background checks for new orders/messages
tabs	Open eBay pages when you click navigation buttons or notifications
notifications	Browser notifications for new orders/messages
clipboardRead	Optional buyer name research from clipboard
offscreen	Play notification sounds using secure audio API
contextMenus	Right-click menu items for quick research
windows	Monitor window focus for service worker management
host_permissions	Access eBay pages you're logged into and SafeBay platform

Security Measures

OAuth 2.0 Authentication — Secure token-based authentication with SafeBay
Read-Only Access — Cannot modify your eBay account, listings, or orders
Session-Based — Relies on your existing eBay login, no separate credentials
Error Handling — Gracefully handles auth issues without storing credentials
Manifest V3 — Built on Chrome's latest, most secure extension platform

Zero Data Sharing

SafeBay Companion does not share, sell, rent, or transfer any data to third parties. No analytics, advertising networks, or external services are integrated. The only external communication is with safebay.store for optional account integration, which requires explicit user consent.

User Control & Data Deletion

Disable anytime — Turn off the extension to stop all data access
Customize settings — Control notification frequency and types
Disconnect account — Remove SafeBay web platform connection at any time
Clear data — Uninstalling the extension removes all stored data
No account required — Core features work without a SafeBay account

Contact & Transparency

Questions about privacy or data handling? Contact us through the Chrome Web Store or visit safebay.store/contact.

Updates & Changes

This privacy policy may be updated to reflect changes in functionality or legal requirements. Significant changes will be communicated through extension updates. Continued use constitutes acceptance.

Bottom line: SafeBay Companion is designed with privacy as the foundation. Your eBay business data stays private, secure, and under your complete control.